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No. The $99 fee covers the trip to your house and the full diagnostic. If you approve the written repair quote, that $99 is applied directly to the cost of the repair. You only pay the diagnostic alone if you choose not to fix the system. After hours the diagnostic is $149.

Yes. If your system is old or dead, we measure your home, run a load calculation, and give you Good, Better and Best replacement quotes in writing — RunTru, American Standard and Trane. That visit is completely free, with no obligation. Financing is available on replacements; ask for current terms.

Every repair is quoted in writing on site after diagnosis, before any work begins. We publish typical ranges on our pricing page so you know what to expect, but the number you approve is the number you pay — even if the repair takes longer than expected.

After-hours visits (after 6 pm, weekends, holidays) are a $149 diagnostic, with after-hours pricing on the repair quoted in writing before any work. Leading Comfort Plan members pay standard rates after hours.

Standard pricing applies within 25 miles of Lafayette. Addresses beyond that carry a $49 zone fee. Leading Comfort Plan members are exempt.

The $99 diagnostic ($149 after hours) covers sending a certified technician to your home to inspect and diagnose your system. Every repair is then quoted in writing on site after diagnosis, before any work begins — you know the exact cost and approve it first, so there are never unexpected hourly charges.

Financing is available on system replacements. Ask for current terms when you get your written replacement quote — we do not publish monthly payment figures.

Open the booking calendar and you will see the two-hour arrival windows that are actually open; the one you pick is held while you finish the form and is confirmed when you submit, with no card. Weekday daytime openings are limited, and visits after 6 p.m., on weekends, or on holidays carry a $149 diagnostic instead of $99 plus after-hours repair pricing, always quoted in writing before any work. If none of the open windows fit, you still hear from us by the next business day, and Leading Comfort Plan members get the first open slot.

Our business hours are Mon–Fri 8:00 AM–6:00 PM. We also take visits after 6 pm, on weekends and on holidays at after-hours rates; plan members pay standard rates. Book a window during business hours and everyone pays the standard $99 diagnostic.

We proudly serve Lafayette, Broussard, Youngsville and surrounding Acadiana communities — standard pricing within 25 miles of Lafayette, with a $49 zone fee beyond that (plan members exempt).

We proudly serve Lafayette, Broussard, Youngsville, and surrounding communities in the Acadiana area. Standard pricing applies within 25 miles of Lafayette; addresses beyond that carry a $49 zone fee (Leading Comfort Plan members are exempt). If you are unsure whether we cover your area, give us a call at (337) 284-0012.

Yes. Our technicians are EPA 608 certified and trained on the A2L standard that ships in most systems installed since 2025, common in newer subdivisions. Older R-410A systems too, of course.

1 year parts and labor on repairs. On installs: 1 year labor on installs; manufacturer parts warranty registered by us.

Our rule of thumb: if the repair costs more than a third of replacement and the system is 12+ years old, replacement usually wins — especially with high run-hours. We'll give you both numbers and zero pressure.

Gas piping and new electrical circuits are performed by licensed subcontractors we coordinate.

For standard 1-inch pleated filters, we recommend replacing them every 30 to 90 days. If you have pets, allergies, or a large family, check and change them every 30 days. High-efficiency media filters (3-5 inches thick) typically last 6 to 12 months.

Air conditioners freeze up due to restricted airflow or low refrigerant. Check if your air filter is extremely dirty or if vents are closed. If the filter is clean, you likely have a refrigerant leak or blower motor issue, which requires a certified technician to inspect and repair.

The EPA is phasing out R-410A refrigerant in new HVAC equipment to transition to low-GWP (Global Warming Potential) A2L refrigerants like R-454B. This transition makes systems more environmentally friendly. If you have a working R-410A system, you do not need to replace it; servicing and replacement parts will remain available for many years. However, new installations will use these updated refrigerants.

No. Refrigerant does not get used up — if a system is low, it has a leak. We perform a leak search before any recharge so you are not paying to refill a system that will be empty again next month. If your system still runs on R-22 we can still service it, and we will walk you through the repair-or-replace numbers.

Signs include rising energy bills, system running longer or turning on and off constantly, unusual squealing or grinding noises, uneven temperatures across rooms, or a buildup of dust around vents. Regular seasonal maintenance prevents expensive breakdowns and keeps your utility bills low.

Repairs carry a 1-year parts and labor warranty. Installations carry a 1-year labor warranty, and we register the manufacturer's parts warranty for you.

Before booking a visit, check that: 1. Your thermostat batteries are fresh and it is set to the correct mode. 2. Your indoor air filter is not completely clogged. 3. The outdoor unit's disconnect switch (on the wall next to the unit) is on. 4. The HVAC breaker in your main electrical panel has not tripped. If these check out and your system is still not running, open the booking calendar and hold one of the two-hour arrival windows that are actually open — no phone call and no card. If none of the open windows fit, you still hear from us by the next business day, and Leading Comfort Plan members get the first open slot.

For $22/month per system or $249/year prepaid (plus $15/month for each additional system): two visits a year — spring cooling and fall heating — plus standard rates after hours — no after-hours premium, 10% off repairs, and the first open slot when you need service. Parts, refrigerant and repairs are not included.

12-month initial term, then month to month. After the initial 12-month term the plan continues month to month and you can cancel any time with 30 days' notice. Prepaid annual plans are not refunded for the unused portion. Transferable to a new owner if you sell the home.

The Leading Comfort Plan is our maintenance plan. For $22/month per system (or $249/year prepaid for one system, plus $15/month for each additional system), members get two visits a year — a spring cooling visit and a fall heating visit — plus standard rates after hours with no after-hours premium and 10% off repairs. Members also get the first open slot when they need service. The plan has a 12-month initial term, then continues month to month, and is transferable to a new owner. Parts, refrigerant and repairs are not included.